Job Description:
Eligibility: BE/BTech/Others
Functional Area: IT/Software
Position: IT Trainee
Experience: Freshers
Job Code: 0036M
Location: Hyderabad.
Description:
- The candidate should complete the day to day operational activities of the team, respond to client queries and requests for assistance promptly and effectively in accordance with agreed service standards.
- Escalate any complaints accordingly.
- Follow team procedures, including the Business/Disaster Recovery program
- Demonstrate and deliver excellent service to all clients at all times.
- Call management, includes logging and taking ownership, updating, closing calls correctly, using the appropriate categories and escalating when appropriate.
- Assists in the coordination of assigned projects for the maintenance and development of systems in assigned areas.
- Uses superior customer service skills to ensure systems meet the needs of the client.
Desired Profile:
- The Candidates should possess a Bachelor’s Degree,Computer Information Systems, Computer Science or other related engineering discipline is preferred
- Must possess an up-to-date understanding of IT technologies and a good basic IT technical knowledge.
- Work experience in relevant server technologies environment is preferred
- Interpersonal skills necessary to effectively communicate.
- Should be able to demonstrate commitment to exceptional client service.
- Excellent communication skills with the ability to understand and converse in English, verbally and in writing.
- Be able to work adhere to Invesco technical and operational procedures and policies.
- Self motivated, enthusiastic, approachable and people oriented.
- Must possess an understanding of underlying network layer architecture and protocols.
- Must possess a solid understanding of software and/or hardware systems used in assigned area.
- Should have the ability to cooperate in a team environment is critical.
About the Company:
INVESCO PLC is one of the largest global investment Managers, with a global presence in 19 countries and assets under management worth $ 491.2 billion. In India, Global portfolio operations are carried out through our business partner Ness Technologies which is leading in software services.
Website: http://www.invesco.com
How to apply: Click here to apply
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