Job Description:
Eligibility: BE/BTech
Industry: IT/Software
Position: Customer Support Engineer
Experience: Freshers
Location: Pune
Job Id : 1301046
Job Description :
- Maintain customer satisfaction through accurate, detailed and timely responses to problems and queries, and elevate situations with Panasonic Avionics Management if and when required. Provide technical guidance and assistance to assigned customers.
- Troubleshoot and work to resolve system problems occurring on aircraft (and / or in the Repair Shop).
- Report issues / problems that can’t be cleared locally to the Engineering departments and / or regional/head offices as appropriate.
- Participate actively in any retrofits and / or the entry into service of new systems at assigned customers.
- Work actively with the assigned customers to gather reliability data for all Panasonic Avionics equipment.
- Report all information gathered from customer’s organisation to the regional office and head office as appropriate.
- Evaluate the needs of the customers and relate details to appropriate internal departments
- Advise customers on future projects that they may wish to conduct, and guide them through the Panasonic Avionics processes for such projects.
About the Company:
The company was founded in 1918, and has grown to become one of the largest Japanese electronics producers alongside Sony, Toshiba, Sharp Corporation, and Canon. In addition to electronics, it offers non-electronic products and services such as home renovation services. Panasonic is the world's fourth-largest television manufacturer by 2012 market share
For more details
Website: www.panasonic.co.in
How to apply:
For More details and apply click here
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