Job Description:
Eligibility: Graduation
Industry: IT/Software
Position: Client Tech Support associate
Experience: 6 Months- 1 Years
Location: Bangalore.
Job Id : 13000VWY
Job Descriptions
- Responsible for providing phone and electronic based support.
- Assists customers in determining problems, and provides resolutions.
- Responsible for customer satisfaction through effective handling of customer problems and queries.
- Ensures proper escalation procedures are followed.
- Performs role according to standardised policies and procedures.
- Analytical ability is required in order to resolve technical issues.
- Works on routine to semi-routine assignments requiring basic analytical ability to resolve routine to moderately complex issues.
Desired Profile:
- Candidates should be from any graduates from any recognized university
- Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc
- Net Typing speed of 32 words with 90% plus accuracy.
- Must be able to speak fluent English
- Must posses excellent writing and comprehension skills
- Excellent Customer Service Skills
About the Company:
Dell Inc. (formerly Dell Computer) is an American multinational computer technology corporation based in Round Rock, Texas, United States, that develops, sells, repairs and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide. Dell is listed at number 38 in the Fortune 500 list. It is the third largest PC vendor in the world after HP and Lenovo. For more details
Website: www.dell.co.in
How to apply:
For More Details and Apply click here
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