Job Description:
Eligibility: Graduate in any discipline
Industry: IT/Software
Position: Services Support Representive
Experience: Freshers/Exp
Location: Hyderabad
Salary : As per Company norms
Job Id : 272554
Candidate Profile :
- Excellent verbal and written communication and should be flexible with shifts
- Good Knowledge in Operating System, Hardware, Networking, IE, MS Office
- Multitasking and coordination skills• Well versant with technology (understanding of networks, monitoring, DBMS, Windows)
- Good knowledge of Microsoft Office Suite (Word, Excel, Outlook etc.) Core Competencies:
- Communication skills - written and verbal
- Ability to work in a pressurized environment and able to deliver against a tight timescale
Responsibilites :
Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers more complex questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates compex problems to the Remote Support Engineering staff or Field Engineering. Fully qualified and experienced. Typically provides technical support for internal and external customers. Escalates complex problems to higher level of expertise within organization
About the Company:
Unisys is a worldwide information technology company. We provide a portfolio of IT services, software, and technology that solves critical problems for clients.
We specialize in helping clients secure their operations, increase the efficiency and utilization of their data centers, enhance support to their end users and constituents, and modernize their enterprise applications. To provide these services and solutions, we bring together offerings and capabilities in outsourcing services, systems integration and consulting services, infrastructure services, maintenance services, and high-end server technology.
Website: www.unisys.com
How to apply:
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