Job Description :
Eligibility : Post Graduation,Bachelor's Degree or Equivalent
Industry: IT/Software
Position : Service/Maintenance Engineer
Experience : 0 - 2 yrs
Location : Gurgaon
Salary : As Per Industry
Job Description :
- Studying the system as implemented on site
- Ensure 100% renewal of existing AMC and generate sales leads for Add-on Business
- 95% compliance to resolution time SLA
- Respond to all customer queries and deliverables and ensure overall NPS.
- Ensure 100% compliance month on month
- Develop the ability to setup the entire system in case of any major breakdowns.
- Supervise a team of sub contractors to get the day to day activities done.
- Setting up a helpdesk which will address to daily client service requests
- Preparing reports for each frequency like daily, WEEKLY, MONTHLY etc. and liaisons with the client in order to submit these reports
- Traveling 50% to 75%.
Desired Profile:
- 0 to 2 years of experience in below activities
- Servicing of Complex BMS/ IBMS / Security Systems/ Safety Systems .
- Carry out preventive and breakdown maintenance,
- Handling the contractors & manpower on site.
- Attending day to day service Request.
- Ensure 100% compliance on Service Lease Agreement (SLA).
About the Company:
Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.
Honeywell is a Fortune 100 company, in 2012 it was listed as 77th in the Fortune 500 America's ranking. Honeywell has a global workforce of approximately 130,000, of whom approximately 58,000 are employed in the United States. The company is headquartered in Morristown, New Jersey. Its current chief executive officer is David M. Cote. The company and its corporate predecessors were part of the Dow Jones Industrial Average Index from December 7, 1925, until February 9, 2008.
For more details
Website: honeywell.com
How to apply:
Click here to apply
No comments:
Post a Comment