CSS Corp Recruiting for the post of Technical Support Engineer for Freshers and Experinced

Job Description:

Eligibility: Any Graduate

Industry:  BPO / Call Centre / ITES


Position: Technical Support Engineers

Experience: 0 - 3 Years

Location: Chennai

Job Description :

• Must possess excellent oral and written communication skills in English
• Flexible to work in 24/7 environment.
• Excellent Listening & Probing skills
• Excellent customer orientation and grasp of customer service
• Exhibit strong interpersonal skills, positive and customer centric approach

Candidates profile :

• Assist customers to troubleshoot by providing a consultative approach to resolve issues.
• Respond to called-in inquiries from clients regarding their products and related services.
• Maintain high level adherence and compliance towards policies, process and procedures.
• Provide exceptional customer service at all times.
• Ensure all transactions are documented appropriately
• Strong technical knowledge in networking is mandatory.

About the Company:

During the initial years the company had strong focus on Technology Support and Infrastructure Management Service. After acquiring, Glow Networks and UK based company Aliquo solutions, the company expanded into IT Transformation and Telecom verticals. Today CSS Corp, provides a range of services, including mobility solutions, cloud enablement, technical support and remote infrastructure. The company serves a client base in the US and Europe and has a presence in India, the US, the Philippines, Poland, Mauritius, Costa Rica and China. Partners Group, a global private markets investment management firm, holds majority stake in CTML (the Parent Company of CSS Corp)
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Website: www.csscorp.com

How to apply:
Interested and eligible candidates may walk in to the below mentioned venue

Venue :

ontact Person : Sumaya - HR
CSS CORP
AMBIT IT PARK
Ambattur industrial estate
Chennai

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