Job Description:
Eligibility: Any Degree graduates,PG
Industry: IT/BPO
Position: Tech Help Desk Jr. Analyst
Experience: Freshers
Location: Bangalore
Job Id : 14000519
Job Description :
- Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.
- Applies understanding and knowledge of information systems products and services to assist users.
- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.
- Coordinates referrals to appropriate technical, professional, or service personnel.
- Receives and prioritizes issues and forwards using appropriate escalation procedures.
Desired Profile:
- Candidate should possess any Bachelor's or Master's degree from a recognised university
- Typically requires no previous professional experience
About the Company:
Xerox Corporation is an American multinational document management corporation that produced and sells a range of color and black-and-white printers, multifunction systems, photo copiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut (moved from Stamford, Connecticut in October 2007), though its largest population of employees is based in and around Rochester, New York, the area in which the company was founded. On September 28, 2009, Xerox announced the intended acquisition of Affiliated Computer Services for $6.4 billion. The deal closed on February 8, 2010. Xerox holds a Royal Warrant from HM Queen Elizabeth II and the Prince of Wales
Website: www.xerox.com
How to apply:
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