Recruiting for the post of Field Service Management Agent at Multiple city for Freshers and Experinced - 623760

Posted on: Location: Mumbai

Job Description:

Eligibility: Any Degree/Diploma

Industry: IT/Software.

Position: Field Service Management Agent/Software Engineer

Experience: 0-1 Year

Location: Mumbai/Gurgaon

Job Id : 623760

Job Description :

  • Position is accountable for continuously receiving and handling high volumes of customer calls
  • Position requires the application of knowledge of problem routing, tracking and escalation procedures, as well as knowledge of data entry software applications and related desktop tools
  • Proactive planning, prioritizing, and assigning all outstanding work order tasks, ensuring the prompt delivery of service to meet our contractual terms and conditions
  • Monitoring and controlling all outstanding work orders within specific geographical areas as assigned including resources and parts
  • Contribute as a team member; Participate in team meetings and activities

Desired Profile:

  • Candidate should possess HSC /Diploma /Any Graduate from a recognised university
  • Should have experience in the area of Coordination/ customer Service and Support
  • Should have excellent communication skills.
  • Understanding of Windows-based applications/tools
  • Should have PC/Keyboard proficiency.

About the Company:

The company was founded in 1884 and acquired by AT&T in 1991. A restructuring of AT&T in 1996 led to NCR's re-establishment on 1 January 1997 as a separate company, and involved the spin-off of Lucent Technologies from AT&T. NCR is the only AT&T spin-off company that has retained its original name – all the others have either been purchased or renamed following subsequent mergers. For more details


How to apply:

To Apply for Mumbai : Click here
To Apply for Gurgaon : Click here

No comments:

Post a Comment

© CopyrightJobs for Freshers | Fresherswalk All Rights Reserved.| Powered by