Hiring at Genpact for the post of Associate Technical for Freshers/Experinced, ASAP

Job Description:

Eligibility: UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, B.B.A - Management, B.Com - Commerce, BCA - Computers, BHM - Hotel Management PG - Any Postgraduate - Any Specialization


Industry : BPO / Call Centre / ITES
Position: Associate/Senior Associate -(Technical)

Experience: 0-3 Years.

Location: Delhi/NCR,Noida

Salary : INR 1,75,000 - 3,50,000 P.A

Job Description :

• Recognise individual customer service needs and resolve their technical query.
• Networking exp would be preferred
• Technical understanding of MS Operating Systems (Windows XP, Vista, Windows 7)
• Knowledge of basic core load troubleshooting (Outlook, Internet, Wireless, Remote Access)
• Demonstrated ability to properly diagnose and resolve
• Knowledge of ITIL desirable
• Ability to learn and adapt to new software technologies
• Ability to communicate effectively via telephone by utilizing active listening and clearly speaking to customer

Desired Profile:

• Good communication skills
• High level attention to detail and accuracy
• Ability to respond to stretch situations of volume spikes as and when the need arises
• Analytical & Logical skills for decision making
• UG - B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization, B.B.A - Management, B.Com - Commerce, BCA - Computers, BHM - Hotel Management PG - Any Postgraduate - Any Specialization

About the Company:

Genpact Limited offers a portfolio of enterprise and industry-specific services. It was formerly a GE owned company called GE Capital International Services or GECIS. It operates from India, China, Guatemala, Hungary, México, Morocco, the Philippines, Poland, the Netherlands, Romania, Spain, South Africa, Australia, UAE, Brazil, Kenya, and the United States. Currently it employs over 60,500+ people[1] in various locations providing services in over 25 languages on a 24/7 basis.[2] Genpact's services cover finance and accounting, analytics & research, financial risk management, supply chain, procurement, enterprise application services, and IT information services. Genpact serves clients in various industries including banking and financial services, insurance, capital markets, healthcare, life sciences, consumer goods, retail, aerospace, automotive, energy, hitech, transportation and logistics, as well as hospitality For more details

Website: www.genpact.com

How to apply:

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