Recruiting at Sungard for the post of Associate Engineering for Freshers/Experinced - 27052

Job Description:

Eligibility: B.Tech/B.E

Industry: IT-Software / Software Services

Position: Associate Engineer - Application Support

Experience: 0 - 1 Years

Location: Pune

Job id : 27052

Description:

• Provide managed services support to specific customers across regions in multi-shift mode
• Develop an in-depth functional know-how and work flows of the product.
• Develop sound technical and architectural understanding of the product.
• Develop a customer centric approach and ability to multi-task.
• Log issues into call tracking system and monitor through to closure
• Review and research of issues that arise.
• Pro-active communication of the status of those issues with the clients
• Work in close co-ordination with hosting support teams.
• Translate, communicate and reinforce the goals, values and priorities of the organization through the support desk.

Desired Profile:

• 0-1 years of industry experience in providing application/technical support preferably in production support environment
• Excellent problem solving capability, thinking and Analytical Abilities
• Good working knowledge of latest windows operating systems
• Ability to troubleshoot issues related to Windows operating systems and SQL Server
• Basic SQL query writing and understanding
• Knowledge of Stored Procedures, Triggers, Schema and Views
• Knowledge of Indexing, Database Roles and User Policies
• Knowledge of Maintenance activity such as (Activity Monitor, Deadlocks, Scheduling SQL Jobs)
• Excellent interpersonal and communication skills (verbal and written both)
• flexibility to re-organize work and schedules to meet business needs
• Ability to build and maintain strong client relationships • Energetic and Enthusiastic • Teamwork and partnering abilities • Eye for details and accuracy

About Company :

SunGard is an American multinational company based in Wayne, Pennsylvania, which provides software and services to education, financial services, and public sector organizations. It was formed in 1983, as a spin-off of the computer services division of Sun Oil Company. The name of the company originally was an initialism which stood for Sun Guaranteed Access to Recovered Data, a reference to the disaster recovery business it helped pioneer. SunGard is ranked at 480th in the U.S. Fortune 500 list in the year 2012.[1] SunGard was one of the title sponsors of the Team Saxo-Tinkoff pro cycling team until the end of 2011

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Website: www.sungard.com

How to Apply: Click here to apply