Job Description:
Eligibility: Any Degree Graduates
Industry: IT-Software / Software Services
Designation : Tech Helpdesk Jr.Analyst
Experience: Freshers - 2013 Passouts
Location: Banagalore
Salary : As Per Industry
Desired Skillset :
- Candidate should possess any Bachelor's or Master's degree from a recognised university.
- Typically requires no previous professional experience.
Job Description :
- Troubleshoots via the phone hardware,software, and network operating problems and involves technical resources to ensure resolution.
- Applies understanding and knowledge of information systems products and services to assist users.
- Identifies,investigates and researches user questions and problems as well as isolating and resolving information systems problems.
- Coordinates referrals to appropriate technical,professional,or service personnel.
- Receives and prioritizes issues and forwards using appropriate escalation procedures.
About the Company:
Xerox Corporation Ltd.is an American multinational document management corporation that produces and sells a range of color and black-and-white printers, multifunction systems, photocopiers, digital production printing presses, and related consulting services and supplies. Xerox is headquartered in Norwalk, Connecticut (moved from Stamford, Connecticut in October 2007),though its largest population of employees is based around Rochester, New York, the area in which the company was founded. Researchers at Xerox and its Palo Alto Research Center invented several important elements of personal computing, such as the desktop metaphor GUI, the computer mouse and desktop computing.These features were frowned upon by the then board of directors, who ordered the Xerox engineers to share them with Apple technicians. For more details
Website: www.xerox.com
How to apply:click here to apply
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