qualification : Bachelor's Degree
Area of Working : Product and Customer Support
Designation : Associate Strategist, Ad Review Operations
Experience : Freshers
Location : Hyderabad
Working within our Advertising Operations function, you help the wider Global Advertising and Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising clients on the best strategy for them to achieve their desired results.
Website : www.google.com
How to Apply :
Click Here to Apply
Area of Working : Product and Customer Support
Designation : Associate Strategist, Ad Review Operations
Experience : Freshers
Location : Hyderabad
Desired Skillset :
- Bachelor's degree in Computer Science, Mathematics, Statistics, Engineering or related field or equivalent practical experience
job description :
Working within our Advertising Operations function, you help the wider Global Advertising and Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising clients on the best strategy for them to achieve their desired results.
Responsibilities :
- Investigate and validate any ad-funded content running on our network by enforcing Google’s advertising policies. Manage and achieve ad review SLAs by leveraging vendor partnerships and developing efficient workflow practices.
- Lead and participate in initiatives to innovate and implement large-scale improvements to processes and/ or systems by conducting data analyses and making recommendations, troubleshooting technical issues, and refining processes around customer support
- Manage and respond to escalations from internal and external stakeholders within designated service levels as appropriate
- Work with Engineering and Product teams to identify, support and build improvements to Ads review and related support tools
- Collaborate with cross-functional groups such as Sales, Product and Policy by providing feedback on systems/ tools and processes and delivering a better experience for our customers
Website : www.google.com
How to Apply :
Click Here to Apply
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