Job Description:
Eligibility: Any degree/Diploma
Industry: Core Technical
Designation : Technical Support Associate
Experience: 0 - 4 Years
Location: Hyderabad
Walk-In Date : 1st To 4th April 2014
Salary Offered: As Per Industry
Desired Skillset :
- Candidate should possess any degree/Diploma from a recognised university.
- Fluency in Communications Skills (both spoken and written)/ soft skills.
- Should have technical experience and skills in the areas of problem determination, creativity and analysis.
- Understanding of operating systems.
Job Description :
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Ability to meet a set of defined account agent productivity measurements.
About the Company:
The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York, United States. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company was founded in 1911 as the Computing Tabulating Recording Company (CTR) through a merger of three companies: the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.CTR adopted the name International Business Machines in 1924, using a name previously designated to CTR's subsidiary in Canada and later South America. Continue Reading
Website: www.ibm.com
Walk-In Details :
Walk-In Date : 1st,2nd,3rd,4th April 2014
Walk-In Time : 1PM to 4PM
Venue :
IBM India Pvt Ltd,
IBM Tower,
3B, MindSpace,
Survey No. 64,
APIIC Software Layout,
Madhapur, Hyderabad-560081.
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