Recruiting for the Multiple Post for Freshers and Experinced at Red Hat - Apply before link expires..

Job Description:

Eligibility: Bachelor's degree

Industry: IT/Software.

Position: Associate Technical Support Engineer/Software Engineer

Experience: Freshers.

Location: Pune

Job Id : 42191/41776

Description:

• Provide technical support to customers by taking incoming calls and responding to web-based inquiries
• Investigate and troubleshoot customer issues and provide solutions to problems
• Exceed customer expectations by providing an outstanding customer experience
• Develop an understanding of different installation methods, networking, firewall, security, clustering, web servers, and databases
• Regularly collaborate with in-house support engineers and developers to promote creative solutions and improve customer satisfaction
• Contribute to global Red Hat knowledge management system while working customer issues

Candidates Profile :

• Specific experience in LDAP or NIS, NFS, SAMBA, TCP and IP, kernel, and enterprise hardware like SAN and NAS
• Proficient English communication skills, both written and verbal
• Thorough understanding of Linux, UNIX, and open source development
• Ability to communicate clearly and concisely with customers that have various levels of technical expertise
• Understanding of operating systems, especially Linux, programming languages, and software engineering
• Bachelor's degree in a scientific, technical, or computer science field; equivalent experience will also be considered
• Experience working in a support role is preferred

About the Company:

Red Hat is the world’s leading open source software company and our products, including Red Hat Storage Solutions, are part of the reason Red Hat Enterprise Storage is a software storage platform for virtual machines, private, and public clouds. We provide the ability to scale storage capacities from a few terabytes to multiple petabytes and are focused on simplifying the task of storing and managing the explosive growth of digital data while transforming the economics of storage.

Website: http://in.redhat.com

How to Apply:
To Apply for Associate Technical Support Engineer : Click here

To Apply for Software Engineer :Click here to apply