Job Description:
Eligibility: B.Tech or B.SC or B.Com computers or Technical Degree
Industry: IT/Software
Position: Technical Support Engineer
Experience: 0-1 years
Location: Hyderabad
Salary : As Per COmpany
Job Description :
- Respond phone calls, emails and excelling in customer service.
- Troubleshoot technical issues of clients.
- Ensure suitable information is provided to clients.
- Act as an intermediary between the organization and customer such as dealing with the queries.
- Effective team player.
Desired Profile :
- Exceptional English - Verbal & Written.
- Sound technical knowledge of Network & OS.
- Customer Orientation.
- Problem solving ability.
- Quick trouble shooting.
- Flexible to work in 24/7 environment.
- Prior experience is an added asset.
About the Company:
Voxvalley's stream of products and prized possessions consist of - Mobile VoIP, Switching & Billing, bandwidth optimizing solutions (which are an integration of VoIP communication), soft switches, encryption/decryption algorithms and system management. These are a few among many other achievements. Our Uni-generated apps which includes Voice Telephony, Instant Messaging / Presence Conferencing, Bandwidth Compression, etc. All designed in such a way that it increases clients' company revenue and minimize unwanted expenditure. In short, the solutions are cost-effective and beneficial. With the main office being headquartered in Singapore and the R&D center present in Hyderabad, India, the company is widely spread across. For the foremost data security the three managed data centers are located in USA, Germany and Hong Kong. The prestigious clients are spread across 25 countries all over the globe.For more details
Website: www.voxvalley.com
How to apply:
For More Details click here
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