Oracle Hiring Freshers/Experienced for the post of Field Support Specialist @ Any Graduate can Apply

Job Description:

Eligibility: Any Graduate

Industry: IT-Software / Software Services

Designation: Field Support Specialist

Experience: 0 - 2 years

Location: Mumbai

Salary : Best In Industry

Desired Skillset :

• Typically graduate or equivalent with 0 - 2 year experience.
• Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.
• This is on-site dedicated Field Service Engineer to be deputed at customer site to work in 3 shift for 24x7 coverage.

Job Description :

• Oracle System Support Delivery organization provides the on-site Post Sales Support, for the customer system under Premier Support and also under warranty. System support comprised of initial remote triage by TSC and then field service by FSE
• Responsible for providing the first line of on-site field system support that includes hardware, software, software applications, and networking to customers and field personnel on-site at customers or remotely.
• Provides a high level of customer satisfaction through the effective delivery of technical support and service programs.
• Customer support specifications may include product performance / maintenance, product installation, project management, site planning and professional services.
• Needs a 24-hour commitment to support customer specifications which may also be fulfilled by participation in the regional standby rotation. Works primarily at customer sites.

About the Company:

Oracle continually applies good corporate governance principles. The composition and activities of the company's Board of Directors, the approach to public disclosure, and the availability of ethics and business conduct resources for employees exemplifies the company's commitment to good corporate governance practices.Analysts and Investors also have targeted information available to them. Need to talk with someone about Oracle solutions, products or services? Contact Oracle. For more details


Website: www.oracle.com

How to apply:

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