Allscripts Hiring Freshers for the post of Support Consultant Associate

Posted on: Location: Pune
Eligibility: B.E/B.Tech/MCA


Industry: IT-Service/Software Services

Designation: Support Consultant Associate

Experience: Freshers

Location: Pune

Salary : Best In Industry

Desired Skillset :


  • Should have Application Support experience.
  • Good in verbal and Written communication.
  • Willingness to work in Shifts.
  • Exposure to SQL.


Job Description :


  • Handle incoming customer calls and cases for Allscripts Sunrise Application.
  • Provides client assistance promptly and accurately to ensure client satisfaction by using proper departmental procedures for call control, problem resolution, reporting and escalation.
  • Troubleshooting at customer site if necessary.
  • Supplement implementation team efforts as needed.
  • Use product specific diagnostic tools and techniques to resolve customer issues.
  • Dial into customer sites to collect and analyze data in the appropriate format as a means to troubleshooting issues/li>
  • Replicate issues, document results and present issue resolution to customers.
  • Work with Product Development Teams to troubleshoot software.


About the Company:


Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology, including electronic prescribing, care management, and revenue cycle software. Allscripts was founded in 1986 and is headquartered in Chicago, Illinois, with key operations also located in Raleigh, North Carolina.and Atlanta, Georgia.In 2008, Allscripts was merged with the healthcare systems operations of rival Misys, which was founded in 1979.In 2010, Allscripts-Misys merged with another major healthcare information technology competitor, Eclipsys. In March 2013, Allscripts acquired dbMotion, Ltd., a supplier of community health solutions and Jardogs LLC, a patient engagement solution provider, both privately held. Continue Reading


Website: www.allscripts.com


How to apply:


For More Details and Apply Click Here

No comments:

Post a Comment

 
© CopyrightJobs for Freshers | Fresherswalk All Rights Reserved.| Powered by fresherswalk.com.