Job Description:
Eligibility: B.E/B.Tech/M.E/M.Tech/MCA
Industry: BPO / Call Centre / ITES
Position: Associate/Senior Associate -(NonTechnical)
Experienc : 0 - 4 Years
Location:Bangalore
Salary : As per Company norms
Job Description :
- This could be a new request or a request or work item that has been reassigned.
- Communicate clearly in writing with team members, Compliance, RM/GBM as required (Customer)
- Ensure one meets the set productivity target and Quality target month on month
- Profiles to be sent for audit (after receiving all information) within standard timelines that have been defined.
- Interfacing with Client Liaison Group, Compliance, Front Office and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles.
- Timely and accurate updating of the management information and / or control sheets as advised.
- Proactive and responsible approach to urgent requests and queries from onshore.
- Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner.
- Develop and maintain excellent professional relationship with all stake holders.
- Proactively and constantly up skill oneself by getting adequate training from a client due diligence perspective.
About the Company:
HSBC Holdings plc is a British multinational banking and financial services company headquartered in London, England, United Kingdom. It is one of the world's largest banks. It was founded in London in 1991 by the Hongkong and Shanghai Banking Corporation to act as a new group holding company.[4][5] The origins of the bank lie in Hong Kong and Shanghai, where branches were first opened in 1865.[1] The HSBC name is derived from the initials of the Hongkong and Shanghai Banking Corporation.[2] As such, the company refers to both the United Kingdom and Hong Kong as its "home markets For more details
Website: www.hsbc.co.in
How to apply:
For More Details and Apply Click here
No comments:
Post a Comment