Eligibility: Any Graduate
Industry: Banking
Designation : Phone Banking Officers
Experience: 0 - 2 years
Location: Hyderabad,Thane
Age Limi: 28 years
Salary : Best In Industry
Desired Skillset:
- Age less than or equal to 28 years
- Graduates in any discipline.
- 0 - 2 years experience in call centers handling domestic and international customers.
- Good Communication Skills (English & Hindi Language).
- Open to work in rotational shifts.
Job Description :
The incumbent is responsible for managing customer queries / complaints in voice process (inbound & outbound).
Key Deliverables:
- Handle and resolve customer complaints/ queries over phone.
- Provide customers with relevant product and service information.
- Cross sell new product and service opportunities to customers over phone./li>
- Provide feedback to the team leaders about product / process.
About Company :
ICICI Bank is India's largest private sector bank with total assets of Rs. 5,946.42 billion (US$ 99 billion) at March 31, 2014 and profit after tax Rs. 98.10 billion (US$ 1,637 million) for the year ended March 31, 2014.CICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly-owned subsidiary.ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its group companies.ICICI Bank's Board members include eminent individuals with a wealth of experience in international business, management consulting, banking and financial services.Continue Reading
Website : www.icicibank.com
Walk-In Details :
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