Education : BCA, BCM, BSC
Industry : IT-Software / Software Services
Designation : Technical Support Engineer
Experience : Freshers 2013/2014
Work Location : Bangalore
salary : INR 3.9 Lakh (includes insurance, transport & other benefits) + Shift Allowance
Eligibility Criteria:
- BCA, BCM, BSC (Circuit branches or Mathematics as one of the subjects), 2013 & 2014 passouts with at least 60% marks
- Excellent Communication skills
- Analytical & problem solving skills
- Technology Orientation
- Ability to work in a high-pressure environment.
- Working in Global Shifts
Job Description :
In the role you are expected to leverage technical expertise (taught by a learning team which is considered amongst the best in the world) to solve customer issues.Customer issues may be received by Support Centers through automated dials, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls.
You are expected to provide problem determination and resolution for customer issues, proactively recommend revisions to current procedures to improve customer satisfaction. A difficult problem? Just engage or escalate to more senior colleagues to help resolve complex issues.
Hiring Process:
- Group Discussion
- Online Aptitude test
- Technical tests
- Interviews
About Company :
EMC Corporation (stylized as EMC²) is an American multinational corporation headquartered in Hopkinton, Massachusetts, United States.EMC offers data storage, information security, virtualization, analytics, cloud computing and other products and services that enable businesses to store, manage, protect, and analyze data. EMC's target markets include large companies and small- and medium-sized businesses across various vertical markets.The stock was added to the New York Stock Exchange on April 6, 1986,and is also listed on the S&P 500 index.EMC has 60,000 employees and is considered the world’s largest provider of data storage systems,[8] competing against NetApp, IBM, Hewlett-Packard, and Hitachi Data Systems. Continue Reading
Website : india.emc.com
Walk-In Details :
Event Date: 5th July 2014
Time : 9 AM - 4 PM
For More Details and Register Click Here
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