IBM Hiring Freshers and Experienced for the post of Technical Support Associate

Posted on: Location: Hyderabad,Bangalore

Education : Bachelor's Degree / Diploma

Industry : IT-Software / Software Services

Designation : Technical Support Associate

Experience : 0-2 Yearss

Work Location : Bangalore, Hyderabad

salary : Best In Industry

Eligibility Criteria :


  • Bachelor's Degree/ Diploma ( 15 Years + education )
  • Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
  • Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • User level familiarity with at least one e-mail client - Outlook, Notes etc.
  • Skilled in commercially standard software applications and major desktop operating systems.
  • Awareness of basic networking concepts and technologies.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller
  • Fluency In Communications Skills (both spoken and written)/ soft skills
  • English: Fluent

Job description :


The IBM Global Account (IGA) is in partnership with the IBM CIO and IBM's BTIT leadership in providing IT services to IBM India and its business units. It supports the technology that manages IBM’s operations and underpins IBM's business transformation. By providing application management services, business transformation outsourcing services and infrastructure services, IBMers everywhere in India are able to connect to the IBM network and use On Demand Workplace (w3) and IT tools such as IBM Standard Software Installer, Lotus Notes, and Same time. IGA can be considered a virtual "living lab" showcasing IBM products, technology and on demand capabilities.

About Company :


For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading

Website : www.ibm.com

How To Apply :


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