Accenture Off Campus Drive for Freshers 2013,2014 On 7th July 2014

Posted on: Location: Landran

Education : B.Sc, BCA , NON-Science Graduates and Diploma

Industry : IT-software / Software Services

Designation : New Associate IT Operations

Experience : Freshers 2013,2014

Venue Location : Landran( Mohali)

job Location : Bangalore, Kolkata, Pune.

Date Of Drive : 7th July 2014

salary : 1,95,300/Annual

Eligibility Criteria :

  • Minimum 50% in current degree
  • No standing backlogs (Should be an Indian Citizen.)

Skills Required :

  • Familiarity with IT Systems
  • Ability to be flexible and work analytically in a problem-solving environment
  • Good communication (written and oral) and interpersonal skills
  • Good Voice & Accent
  • Ability to resolve technical issues and escalate issues when appropriate
  • Good Attitude and willingness to learn
  • Okay to work in 24x7 shifts.

Job Description :

Attains a minimum of 80.0% of working hours monthly in an available state while logged into the telephone CCVMS/ CCCI queue; must log in promptly at designated work hours. Receives and logs customer problem/request/issues and ensures proper documentation. Performs initial level of problem identification and attempts to resolve when appropriate; otherwise, documents all troubleshooting efforts in problem ticket and makes prompt notification to responsible party for resolution in order to minimize the amount of time taken to resolve customer issues. Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement. Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.

About Company :

Accenture is a global management consulting, technology services and outsourcing company, with approximately 261,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world"s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments.Accenture one of the world’s leading organizations providing management consulting, technology and outsourcing services, with approximately 289,000 employees; offices and operations in more than 200 cities in 56 countries; and net revenues of $28.6 billion for fiscal 2013.Our four growth platforms—Accenture Strategy, Accenture Digital, Accenture Technology, Accenture Operations—are the innovation engines through which we build world-class skills and capabilities; develop knowledge capital; and create, acquire and manage key assets central to the development of integrated services and solutions for our clients. Continue Reading

Website :

How To Apply :

Date Of Drive: 7th July 2014

Venue Details :
Chandigarh Group of Colleges,
Landran (Kharar-Banur Road)

For More Details and Apply Click Here

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