Job Description:
Eligibility: Any degree
Functional Area: IT/Software Industry
Positions : Social Media Analyst / Systems Support Associate
Job Location : Chennai/ Noida
Experience: 0-2 Years
Salary : INR 2,00,000 - 3,00,000 P.A
Desired Skillset :
- Bachelors or Masters degree (freshers preferred)
- Very strong and demonstrated analytical skills
- Excellent interpersonal, communication, and presentation skills
- Excellent report writing capabilities
- A positive attitude and the ability to thrive in a dynamic environment with tight deadlines and a rapidly-changing market
- Should be flexible to work in shifts
Job Description :
- Responsible for creating daily and weekly social media reports based on client requirements using social media content aggregation tools such as Brandwatch, Radian6, etc.
- Listen, monitor and analyze social media content to identify relevant issues, threats, and opportunities, and develop succinct reports to inform stakeholders
- Create daily and weekly reports which address client requirements
- Need to implement listening queries in social media measurement tools to monitor "brand-specific" online conversation in target relevant sites
- Generate comprehensive standard reports / dashboards that visually represent KPIs and inform the stakeholders about potential areas of successes / failures
- Maintain familiarity with social media tools
- Focuses on delivering a positive customer experience according to Dell standards
About the Company:
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. For more details
Website: www.dell.com
How to apply:
To apply for Client Technical Support : Click here
To Apply for Systems Support Associate : Click here
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