Recruiting for the post of Associate Engineer Level 1 for Freshers and Experienced at Quick Heal - Apply before link expires

Job Description:

Eligibility: Any degree

Industry:IT/Software

Position : Associate Engineer Level 1

Experience: Freshers/Experienced

Location : Nasik

Salary Offered : INR 1,50,000 - 2,00,000 P.A

Desired Profile :

• To Attend maximum customers via call, chat, E-mail Support
• Guide customers for doing certain procedures / steps for Quick Heal Products
• To understand & elicit customer's issues / concern quickly and help towards resolution
• Liable to escalate unresolved queries to next level with relevant details to complete the Escalation matrix
• Responsible for Follow -up and feed Back of escalated issues
• Responsible for achieving Quarterly & Yearly Targets
• To educate customers about effective usage of Quick Heal Products
• Carry the right attitude towards every customer
• Should be alert to notify in case of critical issues and expedite in reporting to seniors
• To Adhere customer service standards / protocols

About the Company:

Quick Heal Technologies Pvt. Ltd. (commenced as CAT Computer Services (P) Ltd.) is an India-based global computer security software company headquartered in Pune, Maharashtra. It is primarily started as a computer service center in the year of 1993 and currently it is one of the world's leading dedicated security technology companyFor more details

Website: www.quickheal.com

How to apply:

To Apply for Software Engineer : Click here