Recruiting for the post of Associate Engineer Level 1 for Freshers and Experienced at Quick Heal - Apply before link expires

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Job Description:


Eligibility: Any degree

Industry:IT/Software

Position : Associate Engineer Level 1

Experience: Freshers/Experienced

Location : Nasik

Salary Offered : INR 1,50,000 - 2,00,000 P.A

Desired Profile :


  • To Attend maximum customers via call, chat, E-mail Support
  • Guide customers for doing certain procedures / steps for Quick Heal Products
  • To understand & elicit customer's issues / concern quickly and help towards resolution
  • Liable to escalate unresolved queries to next level with relevant details to complete the Escalation matrix
  • Responsible for Follow -up and feed Back of escalated issues
  • Responsible for achieving Quarterly & Yearly Targets
  • To educate customers about effective usage of Quick Heal Products
  • Carry the right attitude towards every customer
  • Should be alert to notify in case of critical issues and expedite in reporting to seniors
  • To Adhere customer service standards / protocols


About the Company:


Quick Heal Technologies Pvt. Ltd. (commenced as CAT Computer Services (P) Ltd.) is an India-based global computer security software company headquartered in Pune, Maharashtra. It is primarily started as a computer service center in the year of 1993 and currently it is one of the world's leading dedicated security technology companyFor more details

Website: www.quickheal.com

How to apply:

To Apply for Software Engineer : Click here

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