Education : BE/B.Tech/B.Sc/BCA
Industry : IT-Software / Software Services
Position : Team Member
Experience : 0 - 2
Location : Bangalore
Salary : Best In Industry
JPMorgan Chase & Co. is one of the oldest, largest and best-known financial institutions in the world. The firm's legacy dates back to 1799 when its earliest predecessor was chartered in New York City.Our firm is built on the foundation of more than 1200 predecessor institutions. Its major heritage firms — J.P. Morgan, Chase Manhattan, Chemical, Manufacturers Hanover (in New York City) and Bank One, First Chicago, and National Bank of Detroit (in the Midwest) were each closely tied, in their time, to innovations in finance and the growth of the United States and global economies. As JPMorgan Chase & Co does today, these firms also made significant contributions to their local communities. Continue Reading
Company Website : www.jpmorganchase.com
To Apply @ Bangalore : Click here
Industry : IT-Software / Software Services
Position : Team Member
Experience : 0 - 2
Location : Bangalore
Salary : Best In Industry
Desired Profile :
- Degree holder in Computer Science or related discipline
- Good communication and people skills
- English speaking and writing skills
Job Description :
- Ensure sound understanding of the Standard Operating Procedure
- Analyze cases and apply resolutions methods as per SOP guidelines
- Manage case inventory & ageing as per pending guidelines
- Refer and transfer complex issues/inquiries to Subject matter expert & Team Leader
- Enhance customer experience by meeting customer impact accuracy levels and reducing case resolution turn around time
- Ensure processing discipline by meeting non customer impact accuracy levels and respond to escalations with a sense of urgency
- Take active participation in PMR, Q-board, team huddle and also identify areas for process improvement
- Complete the assigned trainings in time
Any of the following will be an added advantage:
- Graduate in Commerce (Prefered) or Graduate in any stream
- Working experience betwwen 0-2 Years
- Oral & written communication skills
- Adaptability to change
- Aptitude for research & analysis
- Attention to detail
About The Company :
JPMorgan Chase & Co. is one of the oldest, largest and best-known financial institutions in the world. The firm's legacy dates back to 1799 when its earliest predecessor was chartered in New York City.Our firm is built on the foundation of more than 1200 predecessor institutions. Its major heritage firms — J.P. Morgan, Chase Manhattan, Chemical, Manufacturers Hanover (in New York City) and Bank One, First Chicago, and National Bank of Detroit (in the Midwest) were each closely tied, in their time, to innovations in finance and the growth of the United States and global economies. As JPMorgan Chase & Co does today, these firms also made significant contributions to their local communities. Continue Reading
Company Website : www.jpmorganchase.com
How To Apply:
To Apply @ Bangalore : Click here
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