Education: BE,B.Tech,ME,M.Tech,MCA
Industry : IT-Software / Software Services
Designation: Infrastructure Support Engineer
Experience : Freshers
Year Of Passing : 2013 & 2014 Batch
Venu Location : Bangalore
Job Location : Hyderabad/Bangalore
Date Of Drive: :7th August 2014
salary : Best in Industry
Desired Skillset:
- Must possess an aggregate of 55% and above in BE / M.Tech / MCA
- Should have graduated in the year 2013 / 2014
- Must have Good communication skills & writing skills
- Must be willing to work in Shifts
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support - Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills.
- Excellent customer service orientation
- Neutral accent
Job Description:
- Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Perform problem cause analysis
- Resolve routine customer problem
- Ability to Identify Opportunity & Implement Process Improvements
- Has technical experience and skills in the areas of problem determination, creativity and analysis.
- Ability to meet a set of defined account agent productivity measurements.
Documents to be carried:
- Copy of Updated Resumes
- College Identity Card / Photo ID
- 2 Passport Size Photographs
- Copies of Marks Cards
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Date Of Drive: 7th August 2014
Reporting Time : 9 am
Venue Details:
SJB Institute of Technology, BGS Health & Education City, Uttarahalli - Kengeri Main Road, Kengeri, BANGALORE-560 060. KARNATAKA, INDIA.
To RegisterClick Here
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