Education : BE/B.Tech, Post Graduates, Diploma Holders (10+2+3)
Industry : IT-Software / Internship
Position : Technical Support
Experience : 0 - 2 Years
Walk-In Location : Bangalore
Job Location : Hyderabad / Bangalore
Date of Drive : On 27th September 2014 (Saturday)
Reporting Time : 10:00 AM sharp
Salary : As Per Company Norms
Desired Profile :
- Fluency in Communications Skills (both spoken and written)/ soft skills
- Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- Browser Support - Internet Explorer
- Strong computer skills required
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Excellent oral and written communication skills
- Excellent customer service orientation
Job Description :
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc
- Skilled in commercially standard software applications and major desktop operating systems
- Awareness of basic networking concepts and technologies
- Questioning skills /probing skills, as relevant to the issue and level of the caller
- Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and AP.
- The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Venue :
IBM INDIA, Manyata Embassy Business Park, G2, Nagawara Outer Ring Road, Bangalore
Contact Person : Revathi Venkatesh
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