Mphasis Conducting walk in for the post of Advisor Support for Freshers and Experienced - Walk in date : 19th Sep

Job Description:

Eligibility : BE / B.Tech / MCA / BA / B.Sc / B.Com / MBA

Industry : BPO

Designation : Advisor Support

Experience : Freshers/Experienced

Work Location : Bangalore

Walk in dates : On 19th September 2014 (Friday)

Reporting Time : 9:00 AM to 12:30 PM only

Salary : 2-3 Lakhs

Desired Profile :

• 2012, 2013, 2014 Batch Graduates, BE/B.Tech, BA, B.Sc, B.Com, MBA, MCA
• Handling incoming Calls
• Providing resolution to Customers on queries related to billing cycle and order status.
• Ensure that the required Service Level Agreements (SLA's) are met.
• Participate in coachings, reviews and training assessments and personnel in conjunction with department managers.

Job Description :

• Excellent Communication skills
• Has fully operational command of the language with only occasional unsystematic inaccuracies and inappropriateness.
• Handles complex detailed argumentation well.
• Ability to work under extreme pressure
• Use of call center terms and vocabulary.
• Customer Satisfaction
• Meeting required average handle time
• Quality scores.
• English Proficiency Level- Excellent

About the Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers.Continue Reading


Website: www.mphasis.com

How to apply:

Walk in dates : On 19th September 2014 (Friday)

Reporting Time : 9:00 AM to 12:30 PM only

Contact Number : +91-40-65144194

Venue Details :

A P S College Of Engineering,
NH 209 - 26 KMS, Kanakapura Rd,
Somanahalli,
Bangalore - 560082