Job Description:
Eligibility : Any Graduate
Industry: BPO / Call Centre / ITES
Position: Customer Service Executive
Experienc : 0 - 5 Years
Location: Bangalore
Salary : As per Company norms
Job Description :
- Acquire knowledge on HSBC products and procedures
- Efficiently handle inbound and outbound calls to resolve overseas customer queries Maintain highest standards of audit and compliance requirements
- To acquire detailed understanding of the process design and to be able to exceed SLA standards
- Acquire knowledge on procedures related to relevant processes
Desired Profile :
- Excellent English communication skills.
- Ability to interpret and handle complex numerical data.
- Excellent interpersonal and negotiating skills.
- Flexibility to work in shifts.
- Graduation/12th pass certificate.
- Good keyboard skills.
- Freshers are welcome to apply.
About the Company:
HSBC Holdings plc is a British multinational banking and financial services company headquartered in London, England, United Kingdom. It is one of the world's largest banks. It was founded in London in 1991 by the Hongkong and Shanghai Banking Corporation to act as a new group holding company.[4][5] The origins of the bank lie in Hong Kong and Shanghai, where branches were first opened in 1865.[1] The HSBC name is derived from the initials of the Hongkong and Shanghai Banking Corporation.[2] As such, the company refers to both the United Kingdom and Hong Kong as its "home markets For more details
Website: www.hsbc.co.in
How to apply:
To Apply for Customer Service Executive : Click here
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