Education : Any Graduate/CA's/MBA
Functional Area : IT-Software / Software Services
Designation : Mangement Trainee
Experience : Freshers/1-3 years
Location : Bangalore
Salary : Best In Industry
Eligibility Criteria :
- Fresh Graduates / CA's/ MBA's or graduates with One to Three years of experience.
- Excellent organization & time management skills. Should exercise good judgment in prioritizing client deliverables.
- Has to be extremely client-focused and result-oriented in approach.
- Should be a quick learner and should possess excellent Analytical skills.
- Effective communication, negotiation & conflict handling is mandatory.
- Should understand the big picture and think out of the box to resolve client problems.
- Maintain composure in stressful situations.
Job Description:
The TM will work closely with Global Implementation, Service & Operations teams to provide flawless service delivery to clients. May suggest changes to procedures or work flow to enhance quality and productivity. Ability to understand client segments and apply different servicing approaches based on knowledge level.
Responsibilities :
- Typically responsible for daily Individual Contributor activities in the CID are.
- Responsible for acting as a liaison between Client Service and all the operations units servicing clients for BAU related escalations / prioritizations.
- Partner with product and CIB colleagues to effectively address client issues that fall outside of internal and client SLA's
- Makes recommendations on process.
- Leads the team meetings and brings issues to the attention of senior managers.
- Prepare reports and scorecards to gauge health of KRIs and KPIs.
- Participate in various department and team projects to exceed Client expectations.
- Establish and maintain relationships with internal / external clients at multiple levels in order to effectively assess service levels and work to continually improve the operational effectiveness.
About The Company :
JPMorgan Chase & Co. is one of the oldest, largest and best-known financial institutions in the world. The firm's legacy dates back to 1799 when its earliest predecessor was chartered in New York City.Our firm is built on the foundation of more than 1200 predecessor institutions. Its major heritage firms — J.P. Morgan, Chase Manhattan, Chemical, Manufacturers Hanover (in New York City) and Bank One, First Chicago, and National Bank of Detroit (in the Midwest) were each closely tied, in their time, to innovations in finance and the growth of the United States and global economies. As JPMorgan Chase & Co does today, these firms also made significant contributions to their local communities. Continue Reading
Company Website : www.jpmorganchase.com
How To Apply:
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