Recruiting for the post of Process Associate at Caliber Point for Freshers and Experienced - Apply as soon as possible

Job Description:

Eligibility: B.Tech/B.E or equivalent

Industry: IT/Software.

Position: Process Associate

Experience: 0-1 yrs.

Location : Across India

Job Description :

• Handle inbound calls, Emails and Chat transactions
• Comprehend customers queries / Complains / Comments
• Display empathy/ understanding of the issue/ concern towards customer
• Provide quick an effective resolution to the customer's queries
• Good typing speed

Candidates Profile :

• 0 to 2 years Prior work experience in a voice process
• Fresher are also welcomed
• Specific work background of Customer service
• Typing speed – 20wpm with 90% accuracy
• Additional Email/Chat experience is preferred
• Willingness to work in rotational shifts
• Working in Australian process is preferred (requirement only for international process)
• H Sc. & Graduate in any discipline

About the Company:

Caliber Point launched as independent BPO arm of Hexaware Technologies Ltd.Hexaware is a global provider of IT and Process outsourcing services. Hexaware is focused exclusively on maximizing client returns from outsourcing and off-shoring. Hexaware has extensive experience in managing large IT applications in real time as well as in providing high value services around packaged enterprise applications such as SAP and PeopleSoft.

Website: www.caliberpoint.com

How to Apply :

For more Details & Apply : Click here to apply