Education : Bachelor's Degree
Industry : ITES, BPO, KPO, LPO, Customer Service
Position : Technical Support Associate
Experience : 0 - 4 Years
Job Location : Bangalore / Hyderabad / Chennai
Walk in date : 27th Nov, 28th Nov, 29th Nov 2014
Walk in Time : 11 AM to 3PM
Salary : As Per Company Norms
Desired Profile :
- Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Shifts will be 24x7 in nature and can vary depending on geographies supported
- Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Job Description :
- Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Resolve routine customer problem
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Venue Details :
BANGALORE IBM India Pvt. Ltd D Block, Embassy Golf Links, Kormangala - Indiranagar Ring Road, Bangalore 560071 Or IBM India Pvt. Ltd D-1 Block, Manyata Embassy Business Park, Nagawara, Outer Ring Road, Bangalore 560045 HYDERABAD IBM India Pvt. Ltd 3A, Mindspace, Madhapur, Hitech City, Hyderabad, Andhra Pradesh 500081 CHENNAI IBM India Pvt. Ltd, Prince Info City 2, Rajiv Gandhi Salai, Kandanchavadi, Chennai - 600096 To apply : Click here
No comments:
Post a Comment