Education : Bachelor's Degree
Industry : ITES, BPO, KPO, LPO, Customer Service
Position : Technical Support Associate
Experience : 0 - 2 Years
Job Location : Noida & Gurgaon
Walk in date : 26th November
Walk in Time : 11 AM to 4PM
Salary : As Per Company Norms
Desired Profile :
- Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
- Understanding of Operating Systems
- Browser Support - Internet Explorer/Google Chrome etc
- Strong computer knowledge and trooubleshooting skills
- Excellent oral and written communication skills
- Excellent Customer Service Orientation
- Neutral accent
- Graduate (10+2+3), B.E/B.Tech(Except CS & IT), Post Graduates, Diploma Holders (10+2+3)
Job Description :
- Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
- Remote Infrastructure support delivery
- Resolve routine customer problem
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Venue :
IBM India Pvt. Ltd, Unitech Cyber Park Tower B, 9th Floor, Gurgaon, Haryana. Nearest Metro Station is Huda City Center
To apply : Click here
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