Education : Any Graduates
Industry : BPO / Call Centre / ITES
Position : Technical Support Associate
Experience : 0 - 2years
Job Location : Noida
Walk in date : 13th December from 11 AM
Salary : As Per Company Norms
Desired Profile :
- Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- The job will require you to handle inbound calls regarding technical issues for end users
- Remote Infrastructure support delivery
- Resolve routine customer problem
- Candidates applying and selected for the job will be expected to work in night shifts. Shifts will be 24x7 in nature and can vary depending on geographies supported
Skills Required :
- Understanding of Operating Systems
- Browser Support - Internet Explorer/Google Chrome etc
- Strong computer knowledge and trooubleshooting skills
- Excellent oral and written communication skills
- Excellent Customer Service Orientation
- Neutral accent
- Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma
About Company :
For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading
Website : www.ibm.com
How To Apply :
Venue :
IBM India Pvt. Ltd, UNITECH INFOSPACE PLOT 20/21, BUILDING-NO.2 FIRST FLOOR SECTOR-135 NOIDA-201309
To apply : Click here
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