Walk in on 3rd for Freshers and Experienced at IBM for the post of Technical Support Associate

Education : Graduate (10+2+3), B.E/B.Tech, Post Graduates, Diploma Holders (10+2+3)

Industry : ITES, BPO, KPO, LPO, Customer Service

Position : Technical Support Associate

Experience : 0 - 4 Years

Job Location : Gurgaon, Noida

Walk in date : 3rd December

Walk in Time : 11 AM to 4PM

Salary : As Per Company Norms

Desired Profile :

• Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
• Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Shifts will be 24x7 in nature and can vary depending on geographies supported
• Basic knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Basic knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

Job Description :

• Providing Voice Support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
• The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• Resolve routine customer problem

About Company :

For nearly 100 years, IBM has led the world in creating innovative solutions and products that have changed not only business, but history as well. With its global scale and breadth of disciplines, IBM offers more opportunities for growth and attractive benefits; and with IBM’s unique mix of people, business knowledge and technological expertise,IBM helps solve real world problems.A key business unit in IBM that combines deep industry expertise with high-powered technology to unlock premium business value for our clients. In areas such as IT, Consulting, Sales, Marketing, Finance, Business, Strategy, Supply chain, Business Analytics, Customer Relationship Management (CRM), Human Capital, Logistics and Procurement, we have shown our clients innovative new ways to think about their business and their bottom line. Continue Reading

Website : www.ibm.com

How To Apply :

Venue Details :

IBM India Pvt. Ltd, 
Tower B , 9th Floor, Unitech Cyber Park Sector 39 Gurgaon
Nearest Metro Station - Huda City Center

To apply : Click here