Hiring for the post of Phone Banking Officer at ICICI BANK for Freshers and Experienced

Job Description:

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Education: Any Graduate

Industry: Banking/Finance

Designation : Phone Banking Officers

Experience : 0 - 2 years

Location : Hyderabad

Salary Offered : As per company

AGE LIMIT : 28 Years

Desired Profile  :

• The candidate should be a Graduate in any discipline from a recognized university.
• Should have 0 - 2 years experience in call centers handling domestic and international customers.
• Should have Good Communication Skills (English & Hindi Language) and verbal ability.
• Should be willing to work in rotational shifts.

Job Description :

• The selected candidate is responsible for managing customer queries /complaints in voice process (inbound & outbound).
• Should be responsible for handling and resolving customer complaints/queries over phone.
• Provide customers with relevant product and service information.
• Should cross sell new product and service opportunities to customers over phone.
• Should Provide feedback to the team leaders about product/process.

About the Company:

ICICI Bank is India's largest private sector bank with total assets of Rs. 5,367.95 billion (US$ 99 billion) at March 31, 2013 and profit after tax Rs. 83.25 billion (US$ 1,533 million) for the year ended March 31, 2013. The Bank has a network of 3,753 branches and 11,292 ATMs in India, and has a presence in 19 countries, including India.ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialised subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. Continue Reading

Website: www.icicibank.com

How To Apply :

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