Job Description:
Industry: BPO / Call Centre / ITES
Position: Team Member
Experience : 0 - 2 year
Location: Gurgaon
Salary : As per Company norms
Job id : 1141952
Candidates Profile :
- 0-2 years of work experience
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Basic computer knowledge (MS-Office)
Job Description :
- Executes Issue/Query Resolution
- Ensuring proper documentation and follow-ups
- Telephone and written queries resolution as per the standard procedures
- Ongoing delivery of quality service
- Ensure service accuracy through compliance (TAT)
- Maintain documentation of SOP"s/Operating Instructions
- Identify, share, and implement process Improvements
- Compliance to TRBS & MIS
About the Company:
Aon Hewitt (formerly known as Hewitt Associates) is a provider of human capital and management consulting services headquartered in Lincolnshire, United States. It operates 500 offices in 120 countries providing consulting, outsourcing, and reinsurance brokerage services.The company was founded in 1940 and ceased to exist as an independent entity at the completion of its purchase by Aon in October 2010. Hewitt's operations were merged at that time with some elements of Aon's consulting arm to become a new subsidiary of the Aon Group called Aon Hewitt.For more details
Website: www.aon.com
How to apply:
For More Details and Apply click here
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