Recruiting for the post of Support Engineer at Ericsson for Freshers and Experienced - 62610

Posted on: Location: Gurgaon

Eligibility: B.E/B.Tech/M.E/M.Tech,MCA

Industry: IT/Software

Position : Support Engineer

Experience : Freshers/Experienced

Location: Gurgaon

Salary : As per Company norms

Job id : 62610

Job Description :

The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.

  • Customer Issue handling
  • Handling of proactive support
  • Software Update Management (SUM) handling
  • Knowledge Management Tool (KCS) Coaching
  • Remote Service Gateway (RSG) Coaching

Desired Profile :

  • Administrative Skills
  • Planning & Organizing skills
  • Problem solving & strategic thinking
  • Presentation & communication skills
  • Software support
  • Network level competence
  • Delivering Results & Meeting Customer Expectations Analyzing
  • Applying Expertise & Technology

About the Company:

Founded in 1876 as a telegraph equipment repair shop by Lars Magnus Ericsson, it was incorporated on August 18, 1918. Headquartered in Kista, Stockholm Municipality, since 2003, Ericsson is considered part of the so-called "Wireless Valley". Since the mid-1990s, Ericsson's extensive presence in Stockholm has helped transform the city into one of Europe's hubs of information technology (IT) research. Ericsson has offices and operations in more than 180 countries, with more than 17,700 staff in Sweden, and also significant presences in, for example, Brazil, China, Finland, India, Ireland, Italy, Hungary, the UK and the US. For more details


How to apply:

To Apply Support Engineer : Click here

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