Eligibility: BE/BTECH, BCA, BSC, MBA, MCA
Industry: IT-Software / Software Services
Designation : Entry Level
Experience: Freshers 2012,2013,2014
Location: Chennai
Date of Drive : 21st Feb 2015
Salary : Best In Industry
Desired Skillset:
- Provides Technical Assistance and resolve the end customer issues as per defined SLA.
- Able to work independently and efficiently to meet SLA
- Able to promptly answer support related email, phone calls and other electronic communications and meet the quality
- Attendance/Login Hours/Unscheduled Leave/SLA targets as per defined by the process
- Improving skill level through Self development / nominating training programs
- Meet the defined Quality Scores. Innovation & Process Improvement
- The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
- To consistently meet or exceed CSAT parameters as defined for the process.
Selection Process:
- Screening Round
- Voice & Accent Round,
- Technical & HR Round
About the Company:
HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL’s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products.Continue Reading
Website: www.hcl.com
Walk-In Details:
Date of Drive : 21ST FEBRUARY 2015
Reporting Time : 9:30 AM to 11.30 AM
Venue Details :
ON 21/11/2014 :
HCL Technologies Ltd., Business Services WSS Towers, 1st Floor, No. 107 & No. 108, Harris Road, Mount Road, Chennai - 600002. Landmark : Near Casino Theatre.
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