Hiring at Convergys for the Freshers and Experienced for the post of Technical Support Associate -

Posted on: Location: Gurgaon

Job Description:

Eligibility : Any Graduate

Industry : ITES, BPO, KPO, LPO, Customer Service, Operations

Position : Technical Support Associate

Experience : 0 - yrs

Location : Gurgaon

Job id : 156178

Salary : 1,50,000 - 2,25,000 P.A.

Candidate Profile :

  • Sound problem solving skills with linear and
  • logical troubleshooting skills
  • Process knowledge, assessment, design and documentation skills
  • Team player with strong interpersonal skills
  • Strong oral and written communication skills
  • Solid analytical, technical, and project management skills
  • Must have proficiency with various software applications including Microsoft Office (Word, Excel, Powerpoint, Outlook)
  • Skilled in multi-tasking Ability to work independently with minimal supervision

About the Company:

Convergys Corporation is a corporation based in Cincinnati, Ohio, that sells customer management and information management products, primarily to large corporations. Customer management products include agent assisted, self-service and care software tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) products and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.

Website : www.convergys.com

How to apply :

To Apply : Click here

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