Hiring for the post of IT Service Engineer at Microsoft

Education : B.E/B.Tech,M.E/M.Tech

Industry : It-Software / Software Services

Designation : IT SERVICE ENGINEER

Experience : 1-3 years

Work Location : Hyderabad

salary : Best In Industry

Eligibility Criteria :

• Support hundreds of thousands of production Windows servers that make up the Bing & Ad Center environment in a 24X7 shift model
• Work closely with our SOC/NOC to detect, prioritize and resolve incidents
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Provide team feedback and drive improvements with current tools and process; drive initiatives to the appropriate group for either design and implementation or business risk assessment
• Drive operational aspects of incident management, ensuring SLA’s for time, quality, and customer satisfaction are met in for our global infrastructure.

About Company :

Microsoft Corporation is an American multinational corporation headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer web browser. Its flagship hardware products are Xbox game console and the Microsoft Surface series of tablets. It is the world's largest software maker measured by revenues.It is also one of the world's most valuable companies.Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Continue Reading

Website : www.microsoft.com

How To Apply :

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