Education : B.E/B.Tech
Functional Area : IT-Software / Software Services
Designation : Systems Engineer
Experience : 0-1 year
Location : Noida
Salary : Best In Industry
Desired Candidate Profile:
- Should possess 60% and above throughout academics
- Certifications like MCSE/CCNA /PMI/ITIL are preferred
- Willing to work in night shifts
- Willing to sign 2 years of Service agreement
- Basic computing skills
- Good written and oral communication skills are required
- Fresher’s with Graduation in BE/B.Tech can apply passed out in 2013 or 2014 only
- Maximum 1 year of experience in an international call center can also apply with above said qualifications only
Job Description:
- Should have excellent communication and English speaking skills
- Knowledge of basic computer operations.
- Courteous with strong customer service orientation.
- Dependable with proficient attention to detail.
- Good listening and responding skills.
- Should be willing to take up challenges and go extra mile to perform work responsibilities
- Should have great interpersonal skills and ability to perform under pressure
- Should have experience in a Technical call center / ISP Help Desk / Technical Help Desk.
- Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service
- Support customers across Telecommunication, Financial Services, Healthcare, and Technology vertical.
- Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
- Meet customer requirements through first contact resolution.
About The Company :
iGATE is a ~$1 billion organization, providing full-spectrum consulting, technology and business process outsourcing services differentiated by a Business Outcomes-based business model. Driven by the philosophy of 'Accountable for Clients" Business' powered by iTOPS (Integrated Technology and Operations) platforms, iGATE provides effective solutions to over 184 Fortune 1000 clients globally across verticals including Insurance and Healthcare, Life Sciences, Banking and Financial Services, Manufacturing, Retail, Logistics and Distribution, Communications, Energy and Utilities, Media, Entertainment, Leisure, Travel, and Public Sector and Independent Software Vendors.Organizational excellence is the foundational bedrock of everything that iGATE does to meet customers’ expectations, ensure employee performance and achieve shareholders’ delight. Our Executive Management has clearly defined the organizational vision, objectives and the actionable methods to benchmark, achieve and sustain organization excellence in a highly competitive IT and Business Process Outsourcing solutions market space. Continue Reading
Company Website : www.igate.com
How To Apply :
For More Details and Apply Click Here
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