Recruiting at Aptean for the post of Technical Support Engineer for Freshers and Experienced

Eligibility: B.E/B.Tech

Industry: IT-Software

Designation : Technical Support Engineer

Experience : 0 - 3 yrs

Location: Bangalore

Salary : Best In Industry

Desired Skillset:

• 0-3 years of experience in technical support.
• BE/Btech (If no experience, then only 2014 graduates)
• 65% throughout (10th, 12th and BE) No backlogs
• Experience in a Tech Support environment is a plus.
• Experience in working with Windows Operating system particularly Windows installation, Log file analysis, Windows config files, EventViewer files.

Job Description:

• Provide technical assistance to customers on Aptean products via email.
• Reproduce customer issues in house.
• Publish articles in our in-house knowledgebase.
• Able to learn a wide variety of technologies at a rapid pace
• Document customer problem information, recommendations, and resolution in a clear and concise manner using CRM incident tracking system.

About the Company:

Enterprise application software providers CDC Software and Consona with a total of 1,500 employees and 5,000 customers merged in August 2012 to form Aptean.Aptean sells software for the financial, manufacturing and other vertical markets integrating Customer Relationship Management (CRM), Customer Experience Management (CEM), Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Knowledge Management (KM) Continue to Read

Website: www.aptean.com

How To Apply :

To Apply for Technical Support Engineer : Click Here