Job Description:
Eligibility : 10 + 2 / Graduate BSC/BCA pursuing graduation
Industry : BPO
Position : TECHNICAL SUPPORT ASSOCIATE
Experience : Fresher
Location : Bengaluru
Job Id : 17913
Job Description :
- Basic Computer Knowledge (H/W & Networking)
- 15 WPM (Words per minute) Typing Speed with Accuracy of 80%
- Good Communication Skills (On a scale of 1 5, 2-3 minimum)
- Should be fluent in Hindi communication skills (On a Scale of 15, 3+ minimum)
- Work in Shifts: - Should be Flexible
- Transport: - Should commute on his own transport
Job Description :
- Answering calls ( Phone , Emails)
- Handling customer query &Troubleshooting issues
- Documenting Cases in ticketing tool
- Handling Irate Customer
About the Company:
Microland is an IT infrastructure services provider which offers services within infrastructure management, end user services, cloud computing, virtualization, collaboration and mobility.
Microland is headquartered in Bangalore, India and has offices in several locations in India, North America and Europe. Microland was started by Pradeep Kar in August 1989. The company has over 2300 employees and it has worked with clients from business areas including manufacturing, chemicals, aviation, banking and finance, mortgage, health care, software, consumer level products, semi-conductors, retail chains and business process outsourcing.
For More Details..
Website : www.microland.com
How to apply :
To Apply : Click here
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