Honeywell Hiring Freshers and Experienced for the post of Technical Support Associate

Posted on: Location: Gurgaon

Job Description:

Eligibility: Bachelor's Degree

Functional Area: IT/Software Industry

Positions : Technical Support Associate

Job Location : Gurgaon

Experience: Freshers/Experienced

Salary : As per Industry

Desired Skillset :

  • Bachelor’s degree from a renowned / reputed college / university
  • Able to operate PC based programs in a Windows environment.
  • Ability to gather and assimilate data to deliver accurate solutions to the customer in a professional manner.
  • Takes initiative to lead and supports team members in dealing with change.
  • Uses up-to-date technical knowledge, skills and experience to effectively perform jobs and contribute to the success of the department.
  • Maximizes productivity levels while providing world class customer service.
  • Displays effective problem solving skills.
  • Demonstrates effective use of soft skills – listening, probing and questioning.
  • Effective communication skills and appropriate usage of the English language
  • Flexibility to work in shifts

Job Description :

  • Provide accurate answers that ensure single call resolution
  • Is familiar with various Honeywell business channels and products
  • Supports and maintains database integrity
  • Proactively manages personal adherence commitments to meet department goals
  • Promotes and sells Honeywell through direct customer contact in all media forms
  • Provides world class customer service through responsiveness
  • Collects information that provides Marketing, Field Sales, Engineering and Quality with user information that enables early detection of product problems. Also resolves dealer and user misunderstandings and provides market trend data, consumer feedback, competitive and channel performance information.

About the Company:

Honeywell International, Inc. is an American multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments.Honeywell is a Fortune 100 company, in 2012 it was listed as 77th in the Fortune 500 America's ranking.Honeywell has a global workforce of approximately 130,000, of whom approximately 58,000 are employed in the United States.The company is headquartered in Morristown, New Jersey. For more details


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