IBM Recruiting Freshers & Experienced For The Post Of Technical Operations Analyst @ Apply Before Link Expires

Job Description:                                                                                                                                                                                                             

Eligibility : Bachelor's Degree

Functional Area: IT / Software

Designation : Technical Operations Analyst

Job Location : Gurgaon

Experience : 0 - 1 year

Salary : Best In Industry

Required :

• Bachelor's Degree .
• Basic knowledge in IT Trouble Shooting .
• English: Fluent .

Skills Required :

• Should have proven knowledge of Computer systems and functions. Eg. Laptop, Desktop & Printers.
• Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc.
• Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
• Proven communication Skills to be able to effectively communicate with customers over Phone / email.
• Knowledge on Mail clients like Lotus and MS Outlook.
• Monitor and improve system performance and availability.

Role:

• You will be involved in solving technical query & Trouble shooting.
• Receiving or/and making calls to be able to respond to client concerns/ request that are basic technical in nature.
• •Perform initial problem determination (Level1) in support of contracted scope of services with related hardware, software and services support as specified in the contract schedule.

About Company:

The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company was founded in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company. CTR was changed to "International Business Machines" in 1924, using a name which had originated with CTR's Canadian subsidiary. The initialism IBM followed. Securities analysts nicknamed the company Big Blue for its size and common use of the color in products, packaging, and logo .Continue Reading


Website : www.ibm.com

How To Apply :

To Apply Click Here : Click here