Recruiting at Allscript for the Freshesr and Experienced for the post of Client Service Consultant

Posted on: Location: Pune
Education : B.E/B.Tech/MCA/M.E

Industry: IT-Service/Software Services

Designation:  Client Service Consultant

Experience: 0 - 1yrs

Location : Pune

Salary : Best In Industry

Job id : 2015-3845

Eligibility Criteria :

  • Excellent Communication Skills
  • Able to work on a shifting schedule
  • Bachelor's Degree, preferably in Healthcare or Banking and Finance
  • Minimum 0-1 year of experience

Job Description :

  • Liaison with various departments (e.g. OS, Legal) within the company for achieving desired common objective
  • Answer, as appropriate, inquiries and facilitate resolution of issues raised Work as an effective member of a team from a variety of departments within the company
  • Handle escalations pertaining to unresolved cases
  • Maintain a positive rapport with customers while discussing or resolving problem situations
  • Troubleshoot appropriately to identify root cause of the issue
  • Participate in the development of departmental goals and objectives, and identify opportunities for process improvement

About the Company:

Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology, including electronic prescribing, care management, and revenue cycle software. Allscripts was founded in 1986 and is headquartered in Chicago, Illinois, with key operations also located in Raleigh, North Carolina.and Atlanta, Georgia.In 2008, Allscripts was merged with the healthcare systems operations of rival Misys, which was founded in 1979.In 2010, Allscripts-Misys merged with another major healthcare information technology competitor, Eclipsys. In March 2013, Allscripts acquired dbMotion, Ltd., a supplier of community health solutions and Jardogs LLC, a patient engagement solution provider, both privately held. Continue Reading


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