Job Description:
Eligibility: B.E/B.Tech,M.E/M.Tech,MCA
Industry: BPO
Designation: Customer Service Associate
Experience : 0 - 5 Years
Location : Hyderabad
Walk in date : 11th April
Time : 10 AM to 3 PM
Salary : 2,00,000 - 2,75,000 P.A.
Basic Qualifications :
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
- Excellent communications skills (Written and verbal)
- Ability to communicate correctly and clearly with all customers
- Excellent documentation skills
- Good comprehension skills-- ability to clearly understand and state the issues customers present
- Ability to concentrate follow customer issue without distraction to resolution
- Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
Job Description :
- Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
- Ability to empathize with and prioritize customer needs
- Demonstrable interpersonal skills with a diverse customer base
- Ability to determine customer needs and provide appropriate solutions
- Maintain regular and reliable attendance, including daily schedule as assigned
- Flexible with working schedule; may be expected to work weekends, holidays and events
- Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks
About the Company:
Amazon has come a long way since opening on the World Wide Web in July 1995. Today, we operate retail websites in multiple countries across geographies, offering products in many categories (books, media, digital, electronics etc.) worldwide, and we still like to work hard, have fun and make history! The Amazon.com brand has become synonymous with a superior level of convenience, selection, low prices, and customer service.In 2006, Amazon started building Technology teams at Hyderabad to support the growth in the global fulfillment and transportation network. We have built a world class Software engineering team which is focused on solving some of the complex problems in worldwide Transportation using workflows, optimization algorithms, machine learning systems etc. These are large scale distributed systems handling millions of packages being shipped through our network. For more details
Website: www.amazon.com
How to apply :
Contact Person : Vikas - 9966110039
To Apply : Click Here
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