Dell Hiring B.E / B.Tech, MBA / PGDBA Freshers and Experienced for the post of "Social Media Analyst"

Job Description:

Eligibility: B.E / B.Tech, MBA / PGDBA

Functional Area: IT/Software Industry

Positions : Social Media Analyst

Job Location : Chennai

Experience: 0-2 years

Salary : As per Industry

Desired Skillset :

• Graduate or Master (MBA/PGDBA, Engineering would be an added advantage)
• 0 - 2 years of work experience (market research, social media analytics/Social media listening & Insights, business analyst, would be preferred)
• Proficient user and deep understanding of various social platforms (Twitter, Facebook, YouTube, etc) and social media terminologies.
• Excellent communication skills (written and spoken).
• Excellent analytical skills.
• Proficient user of MS Office (Excel, PowerPoint)
• Knowledge of statistics in business applications.
• Excellent executive report writing skills

Role overview:

Responsible for monitoring client conversations on various social media platforms (using data aggregation tools such as Brandwatch, Radian6, etc) to create reports which include metrics and insights which help the client to make business decisions. Analyze the initial client requirements to create reporting templates

Role Responsibilities

• Listen, monitor and analyze social media content to identify relevant issues, threats, and opportunities, and develop succinct reports to inform stakeholders.
• Analyze the social media conversations for sentiment
• Need to implement listening queries in social media measurement tools to monitor "brand-specific" online conversation in target relevant sites.
• Generate comprehensive standard reports / dashboards that visually represent KPIs and inform the stakeholders about potential areas of successes / failures.
• Maintain familiarity with social media tools.

About the Company:

For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach. For more details


Website:  www.dell.com

How to apply:

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