Ericsson Hiring Fresher Graduates For The Post Of Support Engineer - 70462

Posted on: Location: Gurgaon

Job Description:

                                                                                           
                                                       
                                              

Eligibility : Any Graduate

Functional Area: IT / Software

Designation : Support Engineer

Job Location : Gurgaon

Req ID: 70462

Experience : Freshers

Salary : Best In Industry

Job Summary :


  • The Software Developer contributes, to create a customer’s solution, in all phases of the software development lifecycle.
  • Towards properly engineered information systems, containing software as the major component, to meet agreed business requirements.
  • The Software Engineer is responsible for ensuring that the delivered software components.
  • Provide the necessary functionality and perform in accordance to the overall requirements and to the customer’s expectation.

Responsibilities & Tasks :


  • Customer Issue handling.
  • Handling of proactive support.
  • Software Update Management (SUM) handling.
  • Knowledge Management Tool (KCS) Coaching.
  • Remote Service Gateway (RSG) Coaching.

Position Qualifications :


  • Negotiation & Argumentation skills.
  • Administrative Skills.
  • Planning & Organizing skills.
  • Problem solving & strategic thinking.
  • Presentation & communication skills.
  • Software support.
  • Network level competence.
  • Delivering Results & Meeting Customer Expectations.
  • Analyzing.
  • Presenting & Communicating Information.
  • Applying Expertise & Technology.
  • Planning & organizing.
  • Working with People.

Preferred Qualification & Experience Requirements :


  • Customer issue handling.
  • Handling of proactive support (optional).
  • Software Update Management handling (optional).
  • KCS Coaching (optional).
  • RSG Coaching (optional).

About Company:


Ericsson (Telefonaktiebolaget L. M. Ericsson) is a Swedish multinational provider of communications technology and services. The company's offerings comprise services, software and infrastructure in information and communications technology for telecom operators and other industries, including traditional telecommunications as well as Internet Protocol (IP) networking equipment, mobile and fixed broadband, operations and business support solutions, cable TV, IPTV, video systems, and an extensive services operation. Ericsson has a market share of 35% (in 2012) in the 2G/3G/4G mobile network infrastructure market.Founded in 1876 by Lars Magnus Ericsson, the company is today headquartered in Stockholm, Sweden. The company employs more than 110,000 people and works with customers in more than 180 countries, including Canada, United States, China, India, Brazil, Japan, South Africa, Australia, Germany, Italy, the UK, and Sweden. Ericsson holds approximately 35,000 granted patents as of 2012, including many in the wireless communications field.Continue Reading


Website : www.ericsson.com

How To Apply :


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